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7 days a week 24x7 our support representatives will be glad to help you

15 Min Email Delivery

5 min processing time for regular and 15 min for first-time customers to get your code

Always a Best Buy

Flexible pricing and handy system of bonuses and accumulative discounts for regular customers

News module
05.05.2011
Enormous Price Cut on Electronic Arts Games

Save up to 50% on your favourite Electronic Arts Games with GameCards.

Activate your Code through EA Download Manager, download the game right away and hit the best scores!

View all discounted items.

18.04.2011
Keep up with May's upcoming games Pre-orders offers

An updated Pre-orders list brings you the the most awaited and talked-about PC games of May.

Can't wait for a release of your favourite game? Reserve your copy now and get the serial code instantly on the release day!

See all May's Pre-order offers

14.04.2011
Customer Support Contact Information Update

For the convenience of our European customers we have added an option of phone calls to the local numbers in Germany and United Kingdom.

Please see the contact page for an update information.

QA (quality assurance) or keys replacement terms

An error arises when I am trying to activate my code. What can I do?

What do I do if I get a defective or invalid code?

I bought a wrong code. What do I do?

An error arises when I am trying to activate my code. What can I do?
Please carefully read Usage Instructions for your code that are available in Item Description for every position.

Most of the difficulties occur because of the following reasons:
  • you are trying to activate the European account with an American code, or create an account using only expansion key, or vice versa;
  • you are typing it in incorrectly with some extra spaces or characters.
Rather then entering it into the input box manually you might need to type it into, for example, a notepad and then copy and paste it to the billing system of the selected game to avoid any extra spaces or characters to show up in your code.

Please check your code, some characters are VERY easy to mix up:

  • U looks like V;
  • M looks like N;
  • G looks like 6;
  • Z looks like 7;
  • 8 and B;
  • 2 V's next to one another can look like a W.

To avoid other game bugs please log out and log back in each time you try to enter your code.

In most cases that helps to solve the problem. If not, see the help topic below.

What do I do if I get a defective or invalid code?

Our Customer Support team carefully monitors all the incoming Time Codes and CD-Keys what keeps us from sending one and the same code to different users, code shifting to another game/item/local version and so on.

So in the majority of cases your code works perfectly.

...still if this solitary instance of getting a defective or invalid code has happened to you please be sure that you have read and accomplished all the enumerated here recommendations related to the problem solution.

If that does not help, please contact our online consultant or e-mail us specifying your order number, the system error that arises when you are trying to activate the code, and the exact combinations of the characters you are entering into the input box. That will help our associates to find a prompt solution to this problem or if necessary replace the defective code.

GameCards appreciate your time and are doing everything possible to make purchasing with us fast, convenient, and upscale!

I bought a wrong code. What do I do?
Please note that due to the digital nature of the offered goods, game time cards and cd-keys are neither refundable nor exchangable once delivered.
Remember to check your order closely before completion.

 

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