An error arises when I am trying to activate my code. What can I do?
Please carefully read Usage Instructions for your code that are available in Item Description for every position.
Most of the difficulties occur because of the following reasons:
you are trying to activate the European account with an American code, or create an account using only expansion key, or vice versa;
you are typing it in incorrectly with some extra spaces or characters.
Rather then entering it into the input box manually you might need to type it into, for example, a notepad and then copy and paste it to the billing system of the selected game to avoid any extra spaces or characters to show up in your code.
Please check your code, some characters are VERY easy to mix up:
U looks like V;
M looks like N;
G looks like 6;
Z looks like 7;
8 and B;
2 V's next to one another can look like a W.
To avoid other game bugs please log out and log back in each time you try to enter your code.
In most cases that helps to solve the problem. If not, see the help topic below.
What do I do if I get a defective or invalid code?
Our Customer Support team carefully monitors all the incoming Time Codes and CD-Keys what keeps us from sending one and the same code to different users, code shifting to another game/item/local version and so on.
So in the majority of cases your code works perfectly.
...still if this solitary instance of getting a defective or invalid code has happened to you please be sure that you have read and accomplished all the enumerated here recommendations related to the problem solution.
If that does not help, please contact our online consultant or e-mail us specifying your order number, the system error that arises when you are trying to activate the code, and the exact combinations of the characters you are entering into the input box. That will help our associates to find a prompt solution to this problem or if necessary replace the defective code.
GameCards appreciate your time and are doing everything possible to make purchasing with us fast, convenient, and upscale!
I bought a wrong code. What do I do?
Please note that due to the digital nature of the offered goods, game time cards and cd-keys are neither refundable nor exchangable once delivered.
Remember to check your order closely before completion.